i would like to say i HATE the US government & how this country is run! why in the fuck is someone who doesn't know WTF a PDF is working at a help center where their job is to receive email?!?! are you fucking kidding me!?!?!? i can't even find a fucking job & some dumb bitch who actually said "i don't know what no PDF is" can be employed & paid with MY TAX DOLLARS?!?!